LIMS – Implementation / Support

_ June 11, 2024

Experience: 2-4 Years
Location : Mumbai

Job Description:

Strong communication in English
Candidate should have good knowledge of SDLC and should be well versed with Computer System Validations.
Experience in Healthcare and Life science / Pharmaceutical domain.
Working with developers to identify root cause of observations and troubleshoot.
Responsible for the day-to-day application technical support
Application support according CSV Guidelines and Company management directives
Works with site Key users, business process owners to answer questions and resolve incidents, manages, coordinates and responsible for 2^nd level support and escalates issues to the 3^rd level support
Implementation of software design specification, development, testing according to CSV Guidelines.
Willing to travel domestic locations as and when needed
Reporting – Call summary
Assist and guide users in multiple systems at multiple sites.
Understands Computer System Validation and the additional controls that are required to safeguard the ongoing compliance and validation of a system.
Strong communicator who can engage with all levels in the organization.
Minimum 3-4 years experience in a related field is preferred. Experience of problem solving and decision making of quality systems (e.g. LIMS, Trackwise, LMS, Documentum, etc.)
Applicant possesses a business background, preferably with a broad knowledge in the Quality IT Systems domain and specific technical knowledge within the supported systems.

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