Experience: 7+ Years
Location : Mumbai

Technical role and capability

• Responsible to manage the end-to-end implementation of our software applications, ensuring successful deployment and integration with existing systems.
• Responsible to Plan and Implement following applications
  • HMIS
  • PACS
  • ERP
  • LIS
  • Website
  • CMMS
  • Hospitality Application
  • Queue/Token Management
  • Any New Application within the contract period
• Integration of WhatsApp, Email, SMS, POS, Payment Gateways with above application & whichever Integration takes place within the tenure
• Skilled technical expertise, project management skills, and strong user-facing abilities.
• Provide expert guidance on software features, functionalities, and best practices.
• Conduct data migration & Master’s Creation activities as needed.
• Manage project timelines, deliverables, and milestones to ensure timely and successful implementation.
• Prepare and present regular progress reports to internal stakeholders or reporter.
• Perform system testing to ensure that applications are functioning as expected.
• Identify and address any bugs or issues before go-live. Establishing the root causes of application errors, and escalating serious concerns to the senior with incident reports.
• Ensure that all implementations meet the company’s quality standards and client expectations.
• Improve & drive application support and also facilitate implementation by proper coordination between users, vendors etc.
• Assist training sessions
• Collaborate / Create user manuals, documentation, and training materials.
• Provide ongoing support and troubleshooting to resolve issues pre or post-implementation.
• Document and track issues, solutions, and enhancements.
• Any other task assigned by the reporting officer on time to time.

MINIMUM EXPERIENCE REQUIREMENTS:

7+ years of experience in IT within a Healthcare organization in application support.

PREFERRED EXPERIENCE REQUIREMENTS:

HIMS application implementation

MINIMUM EDUCATION REQUIREMENTS

• Graduate
• Bachelor’s degree in Computer Science, Information Technology

JOB SPECIFIC SKILLS:

• Understanding and experience on HealthCare IT application systems, EMR and HR, Finance applications Implementation
• Strong analytical and problem-solving skills with a proactive approach to resolving issues.
• Familiarity with project management methodologies and tools.
• Good communication skills in English, Hindi, Marathi.
• Good Interpersonal Skills

TECHNICAL SKILLS:

• Demonstrate effective problem-solving, analytical, and time management skills.
• Working knowledge of SQL databases & basic network configuration.
• Proficiency in [relevant technologies, programming languages, or software]. Experience with [specific tools or platforms] is advantageous.
• PMP / ITIL Certifications is a plus

SOFT SKILLS:

• Good communication skills in English, Hindi, Marathi.
• Good Interpersonal Skills

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