Please share your resume at ruchita.parsekar@e-stonetech.com

Job Location : Bangalore (Posting -PAN India)

Experience : 5+ Years

Mandatory Skills: (Must Have Skills) :

• Experience/ expertise in Human Resource Management
• Application Support (operation and maintenance of IT applications/systems)
• ITIL processes – Incident/Problem mgmt., Knowledge on Incident, Problem, Change & Release Management, Testing & Validation
• Change/release management
• Service mgmt./Project mgmt./ Transition mgmt.
• Working experience in SAP SuccessFactors / Employee Central
• Working experience in SAP HCM/HR
• Knowledge on DCaF and Adobe sign would be a great plus (It is Accenture’s product called Document Composer which is customised to NN’s needs)
• Experience in handling SaaS/Cloud systems, technologies
• Implementation, Operations, maintenance and support of the SaaS/cloud systems
• Stakeholder and vendor mgmt.

Main Technology:

• Application Support (operation and maintenance of IT applications/systems

Optional Skills:

• QC/ QA knowledge, good knowledge on the documentation, SOP’s etc
• Agile – Knowledge & way of working

Roles & Responsibilities:

• Responsible for managing day to day processes, and timely handling of tasks
• Responsible for availability, Confidentiality and integrity of the system in scope
• Provide technical support, collaborate with agile team & architects on the technical track of the project, and prioritize business and information needs
• Work during CET working hours & Extended CET hours
• Share Industry best practices
• Ability to collaborate and communicate with external parties, primarily users.
• Excellent communication skills written and orally in English.
• Large degree of flexibility and the ability to work under strong time pressure

Kindly share your updated resume in word format.

Please share your resume at ruchita.parsekar@e-stonetech.com