Please share your resume at ruchita.parsekar@e-stonetech.com

Experience: 2-4 Years
Location : Bangalore

IT Skills :

• Proficiency in Microsoft 365 tools
• Knowledge in audio/video streaming systems
• Agile methodologies (SAFe PO/PM and SAFe® Practitioner / SAFe® for teams)
• ITIL knowledge (ServiceNow,any service management tools)
• User level knowledge of Atlassian tools (Confluence & Jira)

Daily tasks :

• Internal support mechanism
• Regular connect on the service performance
• Manual testing of the new features in different environment(Notebook, virtual environment, IOS devises)
• Feature rollout plan of existing features in all the locations.
• Organize & conduct user training session. · Create & maintain product documentation. · Create & maintain end-user documentation.
• Coordination with the product team on the product
• End-user support

Project Management / co-ordination :

Working in cross-functional & international teams/project

Qualification Criteria:

• Bachelor’s Degree in Computer
• Engineering, Management

Communication skills:

• Clear communication
• Fluency in English (writing and speaking)

Soft skills:

• Teamwork
• Positive thinking
• Problem solving
• Adaptability

Kindly share your updated resume in word format.